Travel Info | Travelplannersms

Booking Name(s)

It is extremely important that you book your travel reservation, especially airline reservations, in the exact name that appears on your travel documentation (passport, driver’s license, birth certificate, etc.). Because name changes are often not allowed, failure to provide correct information can lead to loss of your reservation. Even in situations that allow name changes, they can be costly.

Traveling with Children

When a minor is traveling out of the country with only one parent, it is generally required that the non-traveling parent provides documented permission for the minor to travel with the accompanying parent. Failure to provide such documentation can mean that you and your child will be denied boarding on your flight. Additional services, partially required, are provided by the airlines, at cost.

Seat Assignments

Seat assignments can sometimes be an issue of frustration for travelers. Your TravelPlanners LLC consultant will always strive to reserve the seat of your choice. When the requested seat is not available, your travel consultant will work with you and the travel provider to find the best available seating. If you choose to change your travel reservations because your preferred seat is not available certain penalties may apply.

When the airline changes the aircraft type or itinerary routing from what was scheduled at time of reservation, your seat assignments might change. The airlines state: Seat assignments are a request, and not a privilege or guaranty. Please remember that!

Seat assignments cannot be made for group reservations till the tickets are paid for and ‘issued’. The seats are usually held in a “group block” within certain rows of the plane. Seats are assigned within the block. While we always do our best to support your travel wishes, someone might have to take a middle seat.

Booking Reservations

TravelPlanners LLC asks that you make all booking requests in writing. While telephone reservations will be taken and repeated back to you for your approval, a written request is required and will insure that all information is clear and correct.

Weather Related Issues

In certain cases, weather issues may cause cancellation and/or change of your travel plans by the travel provider. When this happens, the travel provider may waive their cancellation penalties and fees and/or offer optional travel dates. Otherwise, it is the responsibility of the travelers to know what kind of weather is common to the destination during their travel times, and to be prepared for seasonal weather.

Itinerary changes

Please note that cruise lines may have to change their itinerary as weather conditions require to assure the safety of the passengers and the crew. This applies to ocean and river cruise itineraries. River cruises might have challenges with water levels and certain locks might not be accessible, resulting in a land transfer between the port cities. If you absolutely cannot live with such uncertainty, you might need to chose another form of vacation, while weather might always be the challenger for a perfect experience.

Cancellations

++ All cancellations must be requested in writing; the receipt must be confirmed by TravelPlanners LLC
++ E-mailed payment or booking requests must be confirmed to be in effect

++ Cancellations outside TravelPlanners LLC operating hours require for you to exercise the cancellation yourself if you are under cancellation due dates and times
++ Travel rates are only confirmed for quoted travel after payment has been applied and re-confirmed by TravelPlanners LLC

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